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We love getting feedback from our customers. We want to know when you’re satisfied and when you’re not. If you haven’t already, please take a moment to fill out our Customer Service Survey and let us know about your experience with Compass International Forwarding, Inc.
Here are some of the testimonial reviews we’ve received:
Matt was great, we have been so blessed with his helpfulness as he has helped our daughter by doing all the footwork as she is in Hawaii. It's been a very good experience and Matt was very helpful and guided us in the right direction to make decisions. GO MATT!!!
Gloria & Roger L.
My friend recently shipped his suburban with you guys (he also shipped a truck a few years ago - you were the routing coordinator) and he emailed me to compliment Cartwright on an excellent job - he is very pleased! Just wanted to share his appreciation with you and whomever assisted him with his shipment. You guys are the best!
Phaedra W.
Manager of Communication and Sales
TG International Insurance Brokerage Inc.
Cara and Jennifer,
I can't thank you enough for the wonderful job you and your contractors did with our "stuff" during our move from Ellicott City, MD to Kailua-Kona, HI. I wish I had done my homework and found your company earlier in the process. (Our original moving company was full of promises but no action or organization.) You both kept us informed as to the progress of our move. And considering how far everything was shipped, NOTHING was broken! Compass International will be high on my recommendation list in the future.
Brenda K.
Cara,
I just wanted to send you a personal thank you for all of your help with my move to Hawaii. You went above and beyond to answer all of my questions and keep me updated throughout the whole process. My things arrived undamaged and in good time to Hawaii, and I have you to thank! I really appreciate all that you did.
Emily M.
Matt,
Your services in relocating me and my girlfriend to Hawaii a few months ago have been top notch and I see how the BBB rates you with an A+. I would like to thank you once again for making everything so easy on us.
Scott R.
Jennifer,
Hey there! Thanks for everything you have done. Our things arrived in perfect condition and the guys who unpacked us were fantastic! "When" Randy gets tired of Alaska, I will definitely use your company to move us back. Thanks again!
Melinda
Matt,
This is a short note to tell you that our experience with Compass for our move to Hawaii from Los Angeles met our expectations. One quote we received from a well-known company was double the amount we got from your company, so not only was our move quite smooth, yours was the lowest price as well. Lowest price + good service = value. We appreciate your responding to each of our questions, in a timely and appropriate manner, and we would definitely recommend Compass (and you) to others moving from the mainland to Hawaii, or those going the other way.
J & Y Burns
Aloha Matt,
Everything made it in great shape and both the packing/shipping team in California and the unpacking/delivery team in Kaua'i did a great job and were good to work with. The only real difficulty for me was doing without my belongings for about five weeks, but such is the nature of such a substantial relocation.
Thanks to you and Don for your excellent communications throughout the process. There is no doubt that my many hours of research into picking a team to move me across the ocean paid off by choosing Compass. I'll be in touch when I need to move more of my artworks and belongings.
Mahalo nui loa,
Craig T., Owner/Artist
Jennifer,
Art and I wanted to thank you and everyone involved with or relocation. We received all our goods in excellent condition. The whole process really worked out perfect thanks to your hard work. We we’re given a very short notice from our company and you made it work extremely fast!! We really didn’t expect everything to flow as well as it did with such a short notice. From the time the workers arrived in our home and started packing to the time the group of men arrived in our new home in Hawaii we were really impressed with how professional and hard working all the men were. Art’s Harley arrived in great condition! Again, thanks for the excellent and professional service you presented us with. We would highly recommend you and your company to anyone relocating to Hawaii!
Sincerely,
Elaine and Art P.
Jennifer,
I wanted to let you know that everything went smoothly with the delivery of our shipment. The movers were great - friendly and professional. Not one item was damaged in the entire shipment, not even a wine glass. I appreciate all of the work you and Mike have done for me with the move from Honolulu and Portland. If you ever need a reference for a customer or any other testimonial for the company let me know. The service I received was beyond my expectations. You and Compass International Forwarding helped ease the stress of such a large move. Please pass on my appreciation to the others and your boss.
Take care and Happy Thanksgiving.
Denise I.
"Dear Tom,
Having used your services for both international and in the country moving on 2 separate occasions, I highly recommend your services as a moving company. You are honest, have attention to detail, and do what you say you will do when you say you will do it.
Your company will be the first and only company I call the next time I need moving services."
Brian
"I am so glad I worked with Compass International Representative Matt Gartman. He always responded to me quickly and answered my questions promptly. Everything was very smooth and I like being able to track what was happening online. I would recommend Compass International Forwarding and plan to use them again on my next move."
C. Star, Kauai, Hawaii
"Dear Tom,
Our recent move to Hawaii from Southern California was handled by Compass International in April 2006. We started the wheels in motion in March, and even though our move was done on considerably short notice, your company was able to accommodate us. We had about 9000 lbsof household goods and two vehicles to ship. Compass International kept us informed of shipping and delivery dates, following through every step of the way.
With a move that was on such a short notice as ours, and with as much as we had to move, Compass International was ready, willing, and more than able to get the job done. It was virtually stress free for us, and that is priceless. I would most certainly recommend Compass International to all of my friends and associates. Thank you for such a wonderful service."
Roxanne A.
“Both my wife and I were extremely pleased with the wonderful and professional assistance we received from Michael Crooks of Compass International Movers. Mike was always attentive to our special needs and kept his delightful humor in place even during the most difficult stages of coordinating our move. As important as their professional attention was that their price was the lowest that we had obtained from several other major movers. We strongly recommend Compass International Movers to anyone considering moving their goods or personal items.”
(The Smith’s)
“Our experience with Compass has been superb. Every aspect from the telephone coordination, the scheduling and the prompt (and flawless) delivery made this experience painless.
Within a week of having received our first move from Compass, we booked another transfer. In both cases, the personnel were on time, courteous and highly professional. The team from Compass arrived on time, worked diligently and safely to complete the move and after they left one would have never believed that we had an entire container of goods delivered, unpacked and assembled in one day. The house looked as if no one had even stopped by.”
(Vadim, San Juan, Puerto Rico)
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